LSE: FSTA

Fuller’s

Shareholder Inndulgence Card

What shareholders get 15% off Depends on share class

Fuller’s runs pubs and hotels across southern England and rents other pubs to tenants. It sold its brewing business to Asahi in 2019.

What you get

Shareholders get 15% off food, drink and eligible hotel stays at participating pubs and hotels.

What it takes

Qualifying shares: A, B or C ordinary shares.

Qualifying share classes

Share class
A or C ordinary
Minimum shares
1,000
Share class
B ordinary
Minimum shares
10,000
Share class
A or C ordinary
Minimum shares
500
Who qualifies
Card issued before 1 April 2022
Closed to new entrants
Yes
Share class
B ordinary
Minimum shares
5,000
Who qualifies
Card issued before 1 April 2022
Closed to new entrants
Yes

Before buyingA perk is a minor benefit of owning a share, not a reason to buy one. Share prices fall as well as rise, and dealing costs, spreads and tax can exceed a perk’s value. Read about the risks.

Holding through a broker

Shares held in your own name qualify.

Nominee holders must provide proof of ownership.

Fuller’s does not say whether ISA or SIPP holdings qualify.

Choose a broker to see its guidance. The company’s eligibility rules still apply.

Hargreaves Lansdown Documented route

Ask HL by secure message to arrange the card. HL labels its directory April 2025. Check current issuer terms; this route has not been tested.

Broker source  , checked

Read the broker guide

interactive investor Documented route

ii requests the card from Fuller’s, which sends it to you. ii labels this entry January 2024. Check current issuer terms; this route has not been tested.

Broker source  , checked

Read the broker guide

Other conditions

Included brands
Fuller’s managed pubs and hotels; Bel & The Dragon; Cotswold Inns & Hotels; Lovely Pubs
Brand conditions
The room discount applies only to the Best Flexible Rate or Standard Flexible B&B Rate at bedrooms by Fuller’s, Bel & The Dragon and Lovely Pubs. Cotswold Inns & Hotels offers the food and drink discount only.
Excluded holders
Holdings registered to executors; Holdings registered to trustees; Holdings registered to corporate entities
Joint holdings
A joint holding qualifies one person. The holders may choose who; otherwise it is the first named holder.
Physical card required
Yes

Card fees

Initial card
£0
Lost-card replacement
£10 — Report the loss and request a replacement in writing

How to claim

Show the card itself when you pay and at hotel check-in. A photo, a photocopy or the card number alone is not accepted. The named cardholder must be there for the whole meal, event or stay, and when the bill is paid. Staff may ask for identification.

  1. 1. Request a cardEmail the Shareholder Inndulgence team at the address below. If a nominee holds your shares, you will not get a card automatically: ask the nominee to request one for you, or send Fuller’s evidence that you own the shares.
  2. 2. Allow ownership checksBy requesting a card you agree that Fuller’s may contact your nominee to confirm you qualify. For nominee holdings, Fuller’s shares your identity and contact details with the nominee each year for that check. Check that your broker can supply the evidence Fuller’s needs.
  3. 3. For a hotel bookingBook on one of the hotel websites below, or by telephone, with the discount code that comes with the card. If you do not have the code, ask the Shareholder Inndulgence team for it.

Open the claim page 

Book bedrooms by Fuller’s 

Book Bel & The Dragon 

Book Baraset Barn (Lovely Pubs) 

Shareholder Inndulgence team - Card requests, replacements and booking codes: ShareholderInndulgence@fullers.co.uk

Exclusions and limits

Excluded: Mother’s Day and Christmas Day; Food and drink charged to a room; Accommodation at any Cotswold Inns & Hotels site; Food at pubs with food franchises, including The Admiral Nelson, The Churchill Arms, The Crown & Sceptre, The Elephant Inn, The Forester (Ealing), Latymers, The Old Pack Horse, The Prince Albert and The Sun & 13 Cantons; the list may change; Transfer of the card to another person; Cash value.

Usage limits: a party of up to 12 for food and drink, including the cardholder; events with more than 12 guests are excluded.

The offer cannot be combined with other discounts.

Dates

The published terms do not say when you must own the shares, how long you must hold them or when the benefit expires.

Continued eligibility
At least once a year, on 1 January. Fuller’s deactivates the card of anyone who no longer qualifies. This is a check that you still qualify, not an application deadline.
Valid from

Practical notes

Paying for food and drink

Pay at the pub rather than charging the bill to your room. The franchise-pub exclusion covers food, not drinks. You can pay with a gift card or voucher.

Compare the named room rate

The room discount applies only to the two flexible rates named above. Before you book, compare the final price and cancellation terms with the other rates on offer.

Keeping the card

Fuller’s can refuse or cancel a card, suspend the scheme or change its terms. You must keep qualifying after the card is issued, not only when you apply.

History of the perk

The current terms keep an older, lower threshold for people who already held a card.

  1. Current terms take effect

    The published terms carry this effective date but do not say what changed.

  2. Higher thresholds for new cardholders

    The qualifying holding rose from 500 to 1,000 A or C ordinary shares, and from 5,000 to 10,000 B ordinary shares. Anyone issued a card before this date keeps the lower thresholds.